FAQ
Q1. What is the different between Traditional Chiseling Method and our Hot Spray Pure Polyurea Service?
A1. Traditional Chiseling Method is "destroy first, build later". Also, the material with traditional method cannot be irradiated directly by UV (Ultraviolet) in long time and it cannot be with normal usage such as step on it. Therefore, this material must be applied on base layer of roof only. If water leakage is issued, the whole roof must be chiseled again to repair the waterproofing layer. Most of construction wastes are come from this working process. Furthermore, the old building ages or some buildings with poor workmanship will be cracked because of strong vibration while chiseling and lead water leakage. This is the reason why water leakage is still issued after waterproofing work with traditional chiseling method. Some of our customers tried traditional chiseling method and contact us to do Hot Spray Pure Polyurea Service to solve water leakage issue totally.
We also have done many successful cases. Click Here for detail.
Q2. Some of waterproofing method will cause amount of smelly smoke. How about Hot Spray Pure Polyurea?
A2. The smelly smoke is produced by burning bituminous waterproofing method or torch on membrane method. Those methods are traditional too. Because of producing amount of harmful gas while burning, it has a bad influence on environment, labor, and surrounding life. Although they are cheap and long effect on waterproofing, they are replaced by other methods which are more eco-friendly.
Hot Spray Pure Polyurea Service is with the best effect of waterproofing after heating the Pure Polyurea then spray it. However, we use a machine which is made in US, and it can control the temperature accurately below the boiling point. There are no gas form and heating to the most suitable temperature to work. Despite spraying polyurea will form smoke-like powder, our polyurea is certified with ‘Platinum grade of HKGBC Eco-Product’ and ‘WRAS approval’. There are no VOC and other harmful substances. Minimize the harmful to environment and surrounding life. Even less than the harmful of dust from chiseling. That’s why we can help improve environment.
Q3. Waterproofing service price?
A3. Our waterproofing service is charged per square feet. The square feet are flexible because of sundries on roof, old waterproofing membrane on floor and internal wall, additional working process exclusive the general method, and other exclusive factors non-list on here. Also, our services are with minimum charge. Please contact 21210182 for inquiry and make appointment for on-site measurement. Or you can send the photo and size of relevant area to here via WhatsApp. Our customer service team will assist you.
Q4. Roof has been used a long time. There are lots of sundries and cabinets. Do they need to remove from roof and rent a mini storage to save it?
A4. Our vision is our customer must deserve the best waterproofing service with lifelong effect in lower cost. Hot Spray Pure Polyurea Service is more focused on save the unnecessary expenses to reach a successful waterproofing effect. Our working team will tailor make the suitable process orders to finish waterproofing work without remove the sundries and cabinets.
Q5. How much is on-site measurement?
A5. It is totally free! All working item and price will list on quotation black and white. On the one hand we can assure our working team can fulfill all working item. On the other hand customer can know what we will be done clearly before the work starts. During working process, customer can know what we are doing and the working process. Before the work finish, customer can check all on list work item have been done or not to protect our customer interest.
Q6. Can I get the quotation without on-site measurement?
A6. You can get quotation without on-site measurement. However:
1. Roof is water leakage and inspection with qualified water leakage inspector (generally their report is able to take on court) and find the source. Please let them contact us directly and we will follow their advice to solve water leakage issue.
2. Floor plan and site photo of relevant area and the floor plan must be listed size of relevant area. Whole floor and internal wall (if any) must need to be processed by both of our Hot Spray Pure Polyurea Service and Acrylic Waterproofing Coating Service. However, it is only the estimation unless with on-site measurement.
Q7. How many years of warranty with Hot Spray Pure Polyurea Service?
A7. After Hot Spray Pure Polyurea Service completed, 10 years warranty on material and workmanship starts to count from that day. However, 2 situations will let the warranty void:
- Artificially damaged
- Water leakage because of damaged hidden pipe in underfloor
Special case:
- We will provide the most suitable method statement after site view. If customer request for cancel some of the listed working items, we will arrange a qualified inspector (extra cost) to do water test to ensure relevant area is fine. However, there may not be 10 year warranty for our service.
Q8. How to ensure no water leakage after water test?
A8. We will request customers aware the leakage issue on their own in 5-8 hours during water flooding test. Generally, water flood for 24hrs is sufficient. If you are property owner and let tenantry relax in water leakage issue, we can arrange infra-red report to prove no leakage (extra cost). If your property is with water leakage issue and arrangement with affected stakeholder, we also can arrange qualified inspector to find the source.
Q9. Will BBQ damage the lifetime of waterproofing material?
A9. No. It won’t. But please don’t burn the material directly. Warranty will be void by artificially damaged.
Q10. I wanna install solar panel on roof. Should I install it before or after waterproofing work?
We can arrange our long-term partner. Because of many times of cooperation, we can finish both service at same time to avoid damage the material from each other. If you want to finish both service at same time. Please contact 21210182 to describe your request in detailly.